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Vanderbilt University Medical Center

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Patients and Visitors go to VanderbiltHealth.com
VUMC Information Technology
  • Home
  • About Us
    • Our Leadership
    • Our Strategic Focus
  • Help/Support
    • Phone & Voice Service Support
    • Submit a Help Desk Ticket
    • Browse Help Desk Knowledge Articles
    • Contact a Customer Relationship Manager
    • New to VUMC?
    • Education & Learning
    • Pegasus
    • BitLocker Help
    • Computer Support
    • Research Support
  • IT Services
    • Applications & Reporting
    • Communicate and Collaborate
      • Microsoft Outlook Email and Calendar
    • Computer Services and Management
    • Hosting Services
    • Network Support
    • ITSM
  • Software/Hardware
    • Software Store
    • VUMC on your Phone
    • Buy a Computer, Printer, or Accessories
    • Microsoft 365 Apps
  • Email/Connectivity
    • Work Remotely
    • Access Email Online
    • VUMC Guest Wireless
    • VUMC Wireless
    • VUMC on your Phone
  • AccessVUMC
    • New Users
    • Existing Users
    • Administrators
    • Dual Identity
  • Cybersecurity

New to VUMC?

If you are a new employee to VUMC, here are some helpful links:

AccessVUMC

IT Guide to Working Remotely

Connect to Wireless

Enroll in Mobile Device Management (MDM)

Enroll in Multi-Factor Authentication (MFA)

Connect to Virtual Private Network (VPN)

Human Resources

People Finder

Discounts for VUMC Employees

Bus Maps and Routes

See this?

Some VUMC resources require a more secure connection. If you see this pop-up, connect to VPN.

VPN Popup

Contact the Help Desk

Phone:

615-343-HELP (4357) 

For Voice Services

Online:

Submit a ticket if you are experiencing an issue.

Submit a request if you need access or an IT service performed.


Desktop Services Business Hours

Monday-Friday 7:00 a.m. - 6:00 p.m.

After Hours Support

Help Desk - 615-343-HELP (4357). 

If your issue impacts patient care, Desktop Engineering provides 24/7 after-hours desktop support for emergencies.

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Vanderbilt University Medical Center
1211 Medical Center Drive
Nashville, TN 37232
(615) 322-5000
Through the exceptional capabilities and caring spirit of its people, Vanderbilt will lead in improving the healthcare of individuals and communities regionally, nationally and internationally. We will combine our transformative learning programs and compelling discoveries to provide distinctive personalized care.

Vanderbilt University Medical Center is committed to principles of equal opportunity and affirmative action. EOE/AA/Women/Minority/Vets/Disabled
Copyright ©2021 by Vanderbilt University Medical Center

Vanderbilt®, Vanderbilt University Medical Center®, V Oak Leaf Design®, Monroe Carell Jr. Children’s Hospital at Vanderbilt® and Vanderbilt Health® are trademarks of The Vanderbilt University.