Welcome to Mobility Services!
Mobility Services governs the use of mobile phones and communication technologies and their integration with clinical and operational applications.
Contact us regarding mobile device purchases, upgrades, or plans @ VUMCITMobilityServices@vumc.org.
We're here to help!
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Use these instructions for ordering:
- New device
- Device upgrade
- Mobile hotspots
- iPad
The Mobility Services team provides a streamlined process and consulting services to ensure you have the right equipment for your unique needs. These steps outline the process for ordering and receiving mobile devices to ensure the correct departments are billed.
If you need help at any time during the ordering process, contact: VUMCITMobilityServices@VUMC.org.
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Mobile Heartbeat devices do not require cellular service. Devices are sourced from a third-party vendor and billed to the requestor's supplied cost center. Additional license fees and monthly maintenance charges apply.
These steps outline the process for ordering, configuration, and VUMC-owned Mobile Heartbeat devices.
If you need help at any time during the ordering process, contact: VUMCITMobilityServices@VUMC.org.
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Department paid mobile devices should be purchased through eProcurement via Shop eCatalogs and selecting the punch out: VUMC Information Technology. Click here for link to eProcurement.
If you have questions regarding rate plans or available devices, contact VUMCITMobilityServices@VUMC.org. Do not contact the carriers directly.
Information on rate plans can be found here: Carrier Data Plan Cost Sheet
