Mobile Devices & Service for VUMC Departments

Welcome to Mobility Services! 

Mobility Services governs the use of mobile phones and communication technologies and their integration with clinical and operational applications. 

Contact us regarding mobile device purchases, upgrades, or plans @ VUMCITMobilityServices@vumc.org

We're here to help!

  • Use these instructions for ordering:

    • New device
    • Device upgrade
    • Mobile hotspots
    • iPad

    The Mobility Services team provides a streamlined process and consulting services to ensure you have the right equipment for your unique needs. These steps outline the process for ordering and receiving mobile devices to ensure the correct departments are billed. 

    device ordering process with cellular plan

    If you need help at any time during the ordering process, contact: VUMCITMobilityServices@VUMC.org

  • Mobile Heartbeat devices do not require cellular service. Devices are sourced from a third-party vendor and billed to the requestor's supplied cost center. Additional license fees and monthly maintenance charges apply. 

    These steps outline the process for ordering, configuration, and VUMC-owned Mobile Heartbeat devices.

    device ordering process without cellular plan

    If you need help at any time during the ordering process, contact: VUMCITMobilityServices@VUMC.org