AccessVUMC Identity Management
Check out the new AccessVUMC 2.0!
If you need to claim a new VUMC ID, change your VUMC password, or manage a VUMC Resource account, you are in the right place. A VUMC ID and password are required by anyone who wants to login to the VUMC network and use Medical Center resources.
Login Guidelines at VUMC
View login guidelines for accessing VUMC resources.
Vanderbilt University users can go to VU Identity.
I forgot my password
VUMC employees with a valid VUMC ID and password can reset a forgotten password here.
If you have forgotten your password and need assistance, contact the VUMC IT/NTT Help Desk at 615-343-HELP/3-4357 to begin the re-authentication process.
I need to request a VUMC ID.
Find out how to request a new user VUMC ID, reinstate a VUMC ID, or extend a user VUMC ID, by visiting Workday.
Other resources to help you with this request are below:
Contact the Help Desk
For Voice Services
Submit a ticket if you are experiencing an issue.
Submit a request if you need access or an IT service performed.
Desktop Services Business Hours
Monday-Friday 7:00 a.m. - 6:00 p.m.
After Hours Support
Help Desk - 615-343-HELP (4357).
If your issue impacts patient care, Desktop Engineering provides 24/7 after-hours desktop support for emergencies.