AccessVUMC Identity Management

Access VUMC home page


If you need to claim a new VUMC ID, change your VUMC password, or manage a VUMC Resource account, you are in the right place. A VUMC ID and password are required by anyone who wants to login to the VUMC network and use Medical Center resources.

Login Guidelines at VUMC

View login guidelines for accessing VUMC resources.

Vanderbilt University users can go to VU Identity.




I forgot my password

VUMC employees with a valid VUMC ID and password can reset a forgotten password by choosing Existing Users and I Forgot My Password.

If you have forgotten your password and need assistance, contact the VUMC IT/NTT Help Desk at 615-343-HELP/3-4357 to begin the re-authentication process.

I need to request a VUMC ID

Find out how to request a VUMC ID in this Pegasus Knowledge Article.

Find out how to reinstate, extend, or disable a VUMC ID in this Pegasus Knowledge Article.

new users

existing users


Contact the Help Desk


615-343-HELP (4357) 

For Voice Services


Submit a ticket if you are experiencing an issue.

Submit a request if you need access or an IT service performed.

Desktop Services Business Hours

Monday-Friday 7:00 a.m. - 6:00 p.m.

After Hours Support

Help Desk - 615-343-HELP (4357). 

If your issue impacts patient care, Desktop Engineering provides 24/7 after-hours desktop support for emergencies.