AccessVUMC Identity Management
If you need to claim a new VUMC ID, change your VUMC password, or manage a VUMC Resource account, you are in the right place. A VUMC ID and password are required by anyone who wants to login to the VUMC network and use Medical Center resources.
Login Guidelines at VUMC
View login guidelines for accessing VUMC resources.
Vanderbilt University users can go to VU Identity.
I forgot my password
VUMC employees with a valid VUMC ID and password can reset a forgotten password by choosing Existing Users and I Forgot My Password.
If you have forgotten your password and need assistance, contact the VUMC IT/NTT Help Desk at 615-343-HELP/3-4357 to begin the re-authentication process.
I need to request a VUMC ID
Find out how to request a VUMC ID in this Pegasus Knowledge Article.
Find out how to reinstate, extend, or disable a VUMC ID in this Pegasus Knowledge Article.
Contact the Help Desk
For Voice Services
Submit a ticket if you are experiencing an issue.
Submit a request if you need access or an IT service performed.
Desktop Services Business Hours
Monday-Friday 7:00 a.m. - 6:00 p.m.
After Hours Support
Help Desk - 615-343-HELP (4357).
If your issue impacts patient care, Desktop Engineering provides 24/7 after-hours desktop support for emergencies.