AccessVUMC Identity Management



Check out the new AccessVUMC 2.0

If you need to claim a new VUMC ID, change your VUMC password, or manage a VUMC Resource account, you are in the right place. A VUMC ID and password are required by anyone who wants to login to the VUMC network and use Medical Center resources.

Login Guidelines at VUMC

View login guidelines for accessing VUMC resources.

Vanderbilt University users can go to VU Identity.

I forgot my password

VUMC employees with a valid VUMC ID and password can reset a forgotten password here

View instructions on what to do if you forgot your password.

If you have forgotten your password and need assistance, contact the VUMC IT/NTT Help Desk at 615-343-HELP/3-4357 to begin the re-authentication process.


I need to request a VUMC ID.

Find out how to request a new user VUMC ID, reinstate a VUMC ID, or extend a user VUMC ID, by visiting Workday.

Other resources to help you with this request are below:

new users

existing users


Contact the Help Desk


615-343-HELP (4357) 

For Voice Services


Submit a ticket if you are experiencing an issue.

Submit a request if you need access or an IT service performed.

Desktop Services Business Hours

Monday-Friday 7:00 a.m. - 6:00 p.m.

After Hours Support

Help Desk - 615-343-HELP (4357). 

If your issue impacts patient care, Desktop Engineering provides 24/7 after-hours desktop support for emergencies.