VUMC Software Store
Support and Documentation
I want to:
Contact the Software Store
Hours: 7:30 am - 4:30 pm
Monday - Friday
Email: Kivuto for help with orders placed with a credit card
Contact the Help Desk
For Voice Services
Submit a ticket if you are experiencing an issue.
Submit a request if you need access or an IT service performed.
Desktop Services Business Hours
Monday-Friday 7:00 a.m. - 6:00 p.m.
After Hours Support
Help Desk - 615-343-HELP (4357).
If your issue impacts patient care, Desktop Engineering provides 24/7 after-hours desktop support for emergencies.