New telephony technology coming to VTHH

Beginning Q4 2022, VUMC IT will finalize the upgrade of telephony technology at Vanderbilt Tullahoma-Harton Hospital (VTHH) and clinic locations. The team has been working for several months to set up new equipment and lines. To complete the project, VTHH staff will get new Cisco phones and outbound calls will be standardizing to 10-digits preceded by a “9”. New Cisco Phones VUMC IT Voice Services team will switch out old phones with new Cisco phones by the end of Q4 2022.