Medical Center Help and Support

Submit a Pegasus Ticket

For immediate assistance call the VUMC IT Help Desk at 615-343-HELP/615-343-4357  ​​

If you have a specific issue in mind, Pegasus Request search module can be used to search and find requests for specific needs or issues.

Administrative Workstation Issues

Clinical Workstation Issues

Clinical Application Issues

Not finding what you need?

Contact one of VUMC IT's Customer Relationship Managers at

If you are a new employee to VUMC, here are some helpful links:


Wireless Setup


People Finder

Discounts for VUMC Employees

Bus Maps and Routes