VUMC will soon make Outlook the only method available to receive email on a mobile device.

Why? VUMC IT explains that here: https://www.vumc.org/it/microsoft-mobile

VUMC IT hasn’t set a definite date yet, but the current plan is to have this migration complete by July 1^st.

If you don’t Outlook on your phone already, you can set it up now and run both clients until the change.

If you would like to set it up yourself, here are the instructions from VUMC IT:

https://www.vumc.org/it/add-and-update-email-accounts-your-computer-and-mobile-device

• Instructions for IOS
• Instructions for Android

If you need assistance with installing and configuring Outlook on your phone or tablet,
please schedule a time to stop by our office with your device.

To install go to VUMC Apps on your phone and install MH-Cure Silver

If MH-CURE Silver is not visible in the VUMC app store then you are not yet an approved user.
Please complete the following REDCAP survey to request access. https://redcap.vanderbilt.edu/surveys/?s=73F7TTAAKH

• MH-CURE User Guides

Multi-factor Authentication (MFA)

What is MFA?

Have you ever gotten a text message on your phone with a code that needs to be entered to log in to a system? That's MFA. You know your username and password, but the code contained in the text adds another layer of protection to the authentication process. If someone steals your username and password but doesn't have your phone, they will not be able to impersonate you and access the system.

How do I get it?

• Log in to https://pegasus.vumc.org/request/start/2604 for your smartphone
• Use the MFA Configuration Assistant and request your MFA token.
• If you require assistance, see the MFA enrollment videos in the FAQ below or call the Help Desk at 615-343-HELP/3-4357).

Fill out this VUMC MFA Replacement Token Request If you have lost/replaced your phone or deleted your existing token from your phone.

• Select Replace MobilePASS+ (purple) or MobilePASS (orange) token if you have lost/replaced your phone or deleted your existing token from your phone.
• Once this token request has been processed, you will receive an e-mail from VUMC MFA (safenet@vumc.org) with instructions on completing your enrollment. 
• For additional guidance and frequently asked questions (FAQs), visit the VUMC MFA web site at https://www.vumc.org/enterprisecybersecurity/mfa.

If you need assistance enrolling your token or have questions which are not answered by the VUMC MFA web site, contact your local IT support provider or call the VUMC Help Desk at 3-HELP (615-343-4357).

Programs and Platforms requiring MFA

• Changing E-Password
• Electronic Prescribing of Controlled Substances (EPCS) for licensed physicians only
• Box
• VPN
• Viewing or changing W-2 or tax information in C2HR
• Editing your personal profile in AccessVUMC

Enterprise Cybersecurity is launching a new Virtual Private Network service for the Medical Center to replace the current service offered through Pulse Secure. This new service, F5/BIG-IP Edge, will be available for all Vanderbilt University Medical Center VUnetID holders.

Users will be required to begin use of the new service no later than March 19, 2019, when the current remote access service (Pulse Secure) will be decommissioned.

>> DOWNLOAD STEPS

1. Ensure that you have administrative rights on your laptop or home computer. 
2. Enroll in Multi-Factor Authentication before you install the new VPN client.
3. Install the Big-IP Edge VPN client.

>> DOWNLOAD, INSTALL AND CONNECT NOW

• Windows Installation
• macOS Installation
• Mobile Device Instructions

How do I use Multi-Factor Authentication with the Virtual Private Network?

• The Multi-Factor Authentication application will send you a code each time you sign in to the Virtual Private Network using the MobilePass App
• Ensure that you are enrolled in (MFA) Multi-Factor Authentication using the Mobilepass app before trying to sign in to the Virtual Private Network.

New Change(s) to changing your medical center password

• Change your VUMC password
• You must have (MFA) Multi-factor Authentication with MobilePass
  Visit https://identityiq.app.vumc.org/identityiq login to the system using your VUMC ID and current password, then follow the on-screen instructions.
• Forgot your VUMC Password
  Click on Access VUMC - Existing Users > Forgot Password
  You must have (MFA) Multi-factor Authentication with MobilePass
  Forgot your password Instructions

• Change your Vanderbilt University password

1.) Install app here:

• Haiku for i-phone
• Haiku for Android
• Canto for iPad

2.) Open this on your phone or iPad to configure settings

https://ic2.service.vumc.org/MobileConfig

iOS - Select  VUMCEmployee (not VUMCEmployee setup) , Login with your VuNetID and Password

Android - Android WiFi Setup Instructions

Troubleshooting iOS

• Remove old VUMCEmployeesetup profile.
• Go to Settings > General > Profiles
• Remove VUMC Secure Network Profile
• Go to WiFi, Select  VUMCEmployee (not VUMCEmployee setup) , Login with your VuNetID and Password

On your home system or home laptop, go to https://portal.office.com to download and install Office 365 and the Skype for Business app. Login with your VUMC email address, VUMC ID and Password. 

Lightweight versions of the Office apps are available right there. Just click an app icon to start using the app in your browser.

And if you don't already have the desktop versions of the Office apps installed, select Install Office near the top right of the window.

1. Click on this link https://virtual.vumc.org/ to install the full VMware Client
2. Select Install VMWare Horizon Client
   After it is installed, Click "New Server" >  add:  virtual.vumc.org

Option 2

1. Click on this link https://virtual.vumc.org/
2. Select VMware Horizon HTML Client