Vanderbilt University Medical Center is making the move to the Windows 10 Operating System because Windows 7 will no longer be supported after January of 2020. Upgrading to the Windows 10 Operating System prepares the Medical Center for this purpose.
Support and Assistance
If you experience an issue with your Windows 10 upgrade, call the VUMC Help Desk at 615-343-HELP/3-4357.
Concerns about the Windows 10 Upgrade?
- If you own applications that are incompatible with Windows 10, please submit a Pegasus Windows 10 Request and indicate which application you have a concern about.
- Read this Knowledge Article about the Windows 10 Exception Process. You will be re-directed to a document that describes the VUMC IT process for documenting and tracking exceptions to upgrading to the Windows 10 operating system, by application.
- If you have other valid business concerns regarding the upgrade to Windows 10, contact the Project team at Windows10@vumc.org.
This information applies to VUMC-managed workstations only. For all other workstations, contact your independent service provider.