Vanderbilt University Medical Center is making the move to the Windows 10 Operating System because Windows 7 will no longer be supported after January of 2020. Upgrading to the Windows 10 Operating System prepares the Medical Center for this purpose. 

Upgrade Experience


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                                                                                                       coming soon

Support and Assistance

If you experience an issue with your Windows 10 upgrade, call the VUMC Help Desk at 615-343-HELP/3-4357.

Concerns about the Windows 10 Upgrade?

  • If you own applications that are incompatible with Windows 10, please submit a Pegasus Windows 10 Request and indicate which application you have a concern about.
  • Read this Knowledge Article about the Windows 10 Exception Process. You will be re-directed to a document that describes the VUMC IT process for documenting and tracking exceptions to upgrading to the Windows 10 operating system, by application.
  • If you have other valid business concerns regarding the upgrade to Windows 10, contact the Project team at Windows10@vumc.org.

This information applies to VUMC-managed workstations only. For all other workstations, contact your independent service provider.