Email/Skype migration update: What is happening to my Skype contacts?

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The Vanderbilt University Medical Center email and Skype account migrations began in August and are underway with several departments migrating each week. The migration is the last of three steps for Information Technology at Vanderbilt University Medical Center’s project to move all employees to the Microsoft Office 365 cloud environment.

While the migration is in process, employees in departments that have migrated will have a different email and Skype experience than employees in departments that have not migrated. One example is the Skype for Business contact list.

Migration Tip

If you have migrated, external contacts, including Vanderbilt University contacts, will no longer appear in your contact list. You will need to add Skype users back to your contact list after your migration takes place.

If you have not migrated, be sure to gather your external Skype contacts before your migration, as outlined in the Pre-Migration Checklist. You might also see some of your internal contacts disappearing from your Skype contact list as departments migrate to the new O365 platform. If you have lost Skype contact with a VUMC user, who has recently migrated, follow the steps below to re-add them as a contact.

Add a contact to your Skype account

  1. Find your internal contacts in the VUMC Skype Directory on SharePoint.
  2. Pick Skype User Info VUMC (note: the Skype User Info VU is not kept up to date).
  3. Find your contact’s name. The contact’s name will populate below. Copy the email address (Ctrl C).
  4. Go back to the Skype window and paste (Ctrl V) the contact’s name into the area marked Find someone or dial a number.
  5. The contact’s name will populate below (sometimes with a picture).
  6. Right click on the contact’s name and click on Add to Favorites or Add to Contacts.

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Read the VUMC IT Blog for more Email/Skype Migration Tips and Tricks.