The first step in accessing the Nurse Wellness Program services is to call Work/Life Connections-EAP at 615-936-1327 to set up a confidential appointment with an EAP counselor or the Nurse Wellness Specialist. The Administrative Assistant may ask you a few additional questions to help us determine the best counselor match to assist you with your concern.
During the first visit with the Work/Life Connections-EAP counselor or Nurse Wellness Specialist, you will be asked to complete some intake forms and inventories. The counselor will gather some information from you to aid in an assessment and the formation of a plan for treatment. You and the counselor will discuss the issues about which you are concerned. At the end of the session, the counselor will make a recommendation about the most appropriate steps to be taken to address the situation.
The initial session at Work/Life Connections-EAP usually requires approximately one hour. If the counselor feels the problem can be resolved within a few sessions, you may agree to continue to work on the problem with that counselor. If it is determined that additional expertise or more extensive treatment is needed, the counselor will give you three referrals to professionals in the community who specialize in the area specific to your needs.