We Are Here to Help
Our team supports patients following a Vanderbilt LifeFlight transport by helping them understand the post‑flight process. We provide clear, accurate information about billing and related matters and we are available to help patients understand their options and next steps.
We recognize that each patient’s situation is unique and we approach every interaction with respect and professionalism. Our goal is to provide guidance, answer questions and ensure patients have the information they need.
If you have questions about a bill or correspondence you have received, please email LifeFlightBilling@vumc.org.