If you are having trouble viewing your video, there are a few things you can try:
- Make sure you are using Google Chrome. Bline works best on it.
- Our website is: bline.app.vumc.org
- Log in using the same credentials you used when you logged in for the session at CELA.
- Play the video streams one at a time: Click “Video 1” or “Video 2” instead of “View Encounter Videos”. This will significantly decrease the required bandwidth.
- Connect to the Vanderbilt network through VPN:
Sometimes a direct pathway to the Vanderbilt network can help with routing issues.
If you continue to have issues, please contact:
Stephen Clapper
stephen.clapper@vumc.org