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Senft N, Butler E, Everson J. Growing Disparities in Patient-Provider Messaging: Trend Analysis Before and After Supportive Policy. Journal of medical Internet research. 2019 Oct 7;21(21). e14976.
Abstract
Public policy introduced since 2011 has supported provider adoption of electronic medical records (EMRs) and patient-provider messaging, primarily through financial incentives. It is unclear how disparities in patients' use of incentivized electronic health (eHealth) tools, like patient-provider messaging, have changed over time relative to disparities in use of eHealth tools that were not directly incentivized.