Vanderbilt Bill Wilkerson Center

1215 21st Ave. South, Medical Center East, South Tower, Nashville, TN 37232

Clinic Appointments: 9th Floor, 9302

Schedule audiology clinic appointments: 615-322-4327

Interested in participating in research? 

• Let your clinical audiologist know at your next appointment or contact us by email.

If you need assistance with your cochlear implant(s), please contact your implant manufacturer via email, phone, or website (live chat) as follows:

Advanced Bionics
(877) 829-0026 voice
(800) 678-3575 TTY
CustomerService@advancedbionics.com
For live chat or troubleshooting guides for equipment you can also visit:
http://www.advancedbionics.com/com/en/support/troubleshooting_guides.ht…

Cochlear Americas
(800) 483-3123 voice for Hear Always
Hear.Always@cochlear.com
For troubleshooting guides for equipment you can also visit:
http://products.cochlearamericas.com/support/cochlear-implant/ci-troubl…

Med El
(888) MED-EL-CI (633-3524)
usacustomerservice@medel.com
For troubleshooting guides and general support you can also visit:
http://www.medel.com/us/show6/index/id/550/title/USER-SUPPORT