Vanderbilt Bill Wilkerson Center
Interested in scheduling a cochlear implant candidacy evaluation or cochlear implant programming appointment?
1215 21st Ave. South, Medical Center East, South Tower, Nashville, TN 37232
Phone Number: (615) 875-1038
Fax: (615) 936-7374
E-mail: cochlearimplant@vumc.org
Interested in participating in research?
Let your clinical audiologist know at your next appointment or contact us by email at cochlearimplant@vumc.org.
If you need assistance with your cochlear implant(s), please contact your implant manufacturer via email, phone, or website (live chat) as follows:
Advanced Bionics
(877) 829-0026 voice
(800) 678-3575 TTY
CustomerService@advancedbionics.com
For live chat or troubleshooting guides for equipment you can also visit:
http://www.advancedbionics.com/com/en/support/troubleshooting_guides.ht…
Cochlear Americas
(800) 483-3123 voice for Hear Always
Hear.Always@cochlear.com
For troubleshooting guides for equipment you can also visit:
http://products.cochlearamericas.com/support/cochlear-implant/ci-troubl…
Med El
(888) MED-EL-CI (633-3524)
usacustomerservice@medel.com
For troubleshooting guides and general support you can also visit:
http://www.medel.com/us/show6/index/id/550/title/USER-SUPPORT