International SOS Details


International SOS (ISOS)


ISOS provides emergency travel assistance and evacuation services for all faculty, staff, and residents traveling internationally on VUMC-related business.

  • All VUMC employees should register their international travel on the ISOS portal.
    • Within the ISOS portal, you can:
      • review health, safety and security information specific to your international destination
      • print your ISOS membership card
  • Prior to embarking on an international trip, all VUMC travelers should complete the Personal Traveler Locator within the portal.
    • This ensures coverage and provides the contact information needed by ISOS and VUMC to locate the traveler in the event of a crisis or emergency.
  • ISOS services
  • VUMC's ISOS Membership Number: 11BTA1676447



ISOS Assistance App


When you travel with the International SOS Assistance App on your smartphone, help is just a click away.

For emergencies or advice/information on your travel destination, the Assistance App can provide quick and convenient access to the benefits of ISOS.


  • The ISOS Assistance App is available for BlackBerry, iPhone, Android and Microsoft smartphones.
    • To download it, click the button to the right or visit from your smartphone’s browser.
    • When you first start the App, you’ll be asked to enter your Membership Number (VUMC #: 11BTA1676447) or you may register your VUMC-issued email address for validation.