International SOS Details


International SOS (ISOS)

  • ISOS provides emergency travel assistance and evacuation services for all faculty, staff, and residents traveling internationally on VUMC-related business. Read a summary of services here. Prior to embarking on an international trip, all VUMC travelers should complete the Personal Traveler Locator on the portal. This ensures coverage and provides the contact information needed by ISOS and VUMC to locate the traveler in the event of a crisis or emergency.
    • Register your travel on the ISOS portal. (Review health, safety and security information specific to your international destination AND print your ISOS membership card by accessing the link above.)



ISOS Assistance App

  • When you travel with the International SOS Assistance App on your smartphone, help is just a click away. Whether you have an emergency or just need advice or information on your travel destination, the Assistance App provides you with quick and convenient access to the benefits of your ISOS membership.

The Assistance App is available for BlackBerry, iPhone, Android and Microsoft smartphones. To download it, visit from your smartphone’s browser. When you first start the App, you’ll be asked to enter your Membership Number (VUMC #: 11BTA1676447) or you may register your VUMC-issued email address for validation.