Referral Management

Referral Management is committed to upholding the VUMC Patient Promise by streamlining the authorization process and providing increased access to high quality care for our referring providers and their patients. 


To uphold the VUMC Patient Promise through increased authorized access and quality care for our referring providers and their patients.


To transform the referring provider experience by reducing barriers to scheduling, involving partners across the full continuum of care, and remaining devoted to a patient-centered approach in everything we do. 


  • Superior Quality
  • Investment
  • Empowerment
  • Compassion
  • Integrity
  • Respect


  • Foster reliability for incoming referrals
  • Decreasing time between scheduling and appointment date
  • Provide world-class care with point-of contact scheduling
  • Improve and increase authorizations prior to time of service

For questions about Referral Management, contact Referral Management