Prevention and Treatment of Illness

Vanderbilt University Medical Center is committed to helping you get the care you need as quickly and conveniently and as affordably as possible. Rather than pay a higher copay for an emergency room visit, employees can take advantage of these cost- and time-saving health care options.

  • Healthcare at Home:
    • VUMC Telehealth: Employees enrolled in the VUMC health plan can schedule on-demand telehealth visits through the My Health at Vanderbilt mobile app or web portal. Telehealth appointments are available seven days a week, from 7 a.m. until 7 p.m. and are staffed by Vanderbilt Health nurse practitioners, who can diagnose and treat a wide range of non-emergent medical conditions, including allergies, sinus infection, rashes and bug bites. Appointments are charged at the tier 1 rate.
    • Vanderbilt Health OnCall: Serving Nashville-Davidson County and the cities of Brentwood, Franklin, Hendersonville and Nolensville, Vanderbilt Health OnCall brings a Vanderbilt Health nurse practitioner to your home or office to treat common illnesses, such as strep, flu, colds and urinary tract infections. Vanderbilt Health OnCall providers can also write prescriptions. Appointments are available seven days a week, from 7 a.m. until 7 p.m. and are charged at the tier 1 rate. Download the mobile app or visit to request a visit, and a provider will arrive within two hours of your request.
  • Walk-in Clinic Campus Options:
    • Occupational Health Clinic helps protect Vanderbilt faculty and staff through a variety of programs used to treat work-related illness and injury and monitor exposure to workplace hazards. OHC also provides treatment for minor illnesses such as cold and flu. For services not related to COVID-19, employees may visit the Occupational Health Clinic located in Suite 640 of the Medical Arts Building, Monday-Friday, 7 a.m. – 4 p.m. Telehealth and in-person services are available to meet your individual needs.
    • OHC also provides COVID-19 assessment, testing, monitoring and vaccine services for employees. For COVID-19 assessment and testing, employees may visit the Express Care Clinic located in Suite 112 of the Medical Arts Building, Monday-Friday, 7:30 a.m. – 4 p.m. For complete information on COVID-19 services offered by Occupational Health including locations for testing and vaccination, visit Occupational Health Employee COVID-19 Information.
    • Belcourt Walk-in Clinic: Opened in fall 2020, the newest Vanderbilt Health Walk-In Clinic is conveniently located near the Medical Center campus, in Hillsboro Village on Belcourt Avenue, across from the Belcourt Theatre. The clinic, which offers same-day, full-service care, is a good option if you become sick or have an injury but can't make it to your primary care provider. The clinic treats minor injuries and non-emergent conditions, such as cold, flu and sinus infection, and features on-site lab services, X-ray and EKG machines. Walk in or reserve your spot at
  • Walk-In Clinic Community Options:
    • Vanderbilt Health Walk-in Clinics offer urgent medical care for non-life-threatening illnesses or injuries that need to be treated immediately. With 11 convenient locations, you can walk in to find quality care for your and your family. For complete information including locations and clinic hours, visit Vanderbilt Health Walk-In Clinics.
    • Vanderbilt Health Clinics at Walgreens offer easy access to quality health care in your community. A wide range of services is available for the whole family. To find a location near you and for a complete list of services, visit Vanderbilt Health Clinic at Walgreens.
    • Vanderbilt Children's After-Hours Clinics offer urgent care for non-life-threatening illnesses or injuries in children of all ages. For information on locations and clinic hours, visit Vanderbilt Children's After-Hours Clinics