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 Susie Lyons from VUMC Workforce Engagement highlights how to be successful at onboarding new employees, along with detailing the hallmarks of an effective manager.

Technological innovation in the workplace is important in order to stay competitive, efficient, and effective, though adjusting to new technology or systems can have its challenges. All worthwhile adjustments will require energy, focus, and faith.

VUMC nurses can undergo training to become certified to place TB Skin Tests for patients and for their peers. The TB Skin Test training program consists of three steps:

The American Society of Training and Development (ASTD) and U.S. Department of Labor identified 16 basic skills needed for success in the workplace.
 
 Work/Life Connections-EAP can provide individual coaching or departmental training in several of the 16 skills needed to enhance workplace performance (in bold).

Work/Life Connections-EAP offers support and guidance to supervisors concerning employees and difficult situations.

Service Delivery Teams of Human Resources
 
 The Service Delivery Teams of Human Resources provide consultation and advice to management and staff on employment issues. They will assist in the interpretation of policies, the investigation of policy violations, and the resolution of complaints or grievances.

Work/Life Connections-EAP offers a number of workshops that are currently available for departmental functions. The goal is to provide stress resilience skills, support faculty and staff in balancing their work and personal lives, and increase the awareness of our programs and services. Presentations can be tailored to meet the needs of your department and your target population. To arrange a presentation for your department or group (or to discuss a topic request), contact Work/Life Connections-EAP at 615-936-1327.
 
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As a manager, part of your job is having difficult conversations with employees, customers and your manager. Few people enjoy having these difficult conversations. Feedback is a gift. It helps the individual know what is expected and how they are performing according to those guidelines.

In our business, we work with people who are sick, hurt and often scared. Because of this, people may become upset with us. Usually problems encountered are not the result of intentional actions we take. They are often the result of communication deficits, system problems, or red tape encountered which the customer is not equipped to handle. Here are some helpful tips when dealing with an upset person at work:

Occupational Health offers many programs and resources for employees to have the opportunity to complete their annual and new hire TB skin test requirements, including departmental TB Designees and an online submission survey to submit TB reads. Corrected spelling of opportunities.