Performance Improvement

MISSION

The Performance Improvement team leverages clinical knowledge to transform data into usable, actionable information to improve the care delivered to patients and families.

Focus:

  • Provides project support and data collection assistance for the improvement of organizational or departmental systems and processes.
  • Abstracts clinical information for submission to external entities, including CMS and the Joint Commission, NDNQI, and clinical registries.
  • Coordinates standing and ad hoc internal reviews and audits for ongoing clinical improvement initiatives. 

Team Members

  • Barbara Martin, RN, MBA, CPPS - Director
  • Philip Altice, Associate Program Manager
  • Donna Boyd, RN, BSN - Principal Improvement Abstractor
  • Melissa Cathey, RN, BSN - Performance Improvement Abstractor
  • Jeff Fizer, RN, BSN, MHA - Performance Improvement Abstractor
  • Kathy Herbert, RN, BSN - Performance Improvement Abstractor
  • Mary Jones, RN - Performance Improvement Abstractor
  • Sherree Levering, RN - Performance Improvement Abstractor
  • Melanie Lobo, RN, BSN - Performance Improvement Abstractor
  • Michelle Love, RN - Performance Improvement Abstractor
  • Florence Perry, RN, BSN, CPN - Performance Improvement Abstractor
  • Jackie Smith, RN, MSN - Sr. Performance Improvement Abstractor
  • Jane Sugarbaker, RN, BSN - Performance Improvement Abstractor
  • Carla West, RN, BSN - Performance Improvement Abstractor
  • Jonelle Williams, RN - Performance Improvement Abstractor
  • Amy Yingling, RN, BSN - Sr. Performance Improvement Abstractor