FAQ

  • Yes.  Currently, the Vanderbilt Nutrition Clinic is able to offer Telehealth live videoconferencing to let you interact with your provider. Instead of driving to your visit, you can see and talk with your provider in the convenience of your own home using a smartphone, tablet or computer with a webcam connected to the internet.  You will access your telehealth appointment through the My Health at Vanderbilt (MHAV) program.  Your MHAV account needs to be set up prior to your telehealth appointment.  There is no extra fee for this service. Co-pays, co-insurance or deductibles, if any, will be the same as an in-person visit.  This applies to both initial and follow-up visits.  You must be in TN at the time of your telehealth visit, due to provider licensure.  If you have any questions related to remote or telehealth options, please feel free to call our clinic.

  • Yes.  Due to insurance and provider licensure regulations, all visits to the Vanderbilt Nutrition clinic require a provider referral to schedule an appointment.  If you have specific questions about your insurance coverage, we recommend calling your insurance provider for more detailed information.  For questions about private pay, please contact our clinic.

  • As always, our top priority is safety -- for you, our patients, as well as our employees and surrounding community.  That's why we're taking measures like requiring all of our employees to be vaccinated for COVID-19 and encouraging everyone in our community to get the vaccination or talk to their doctor if they have questions.  Throughout the COVID-19 pandemic, our safety practices have followed the guidance of experts like the Centers for Disease Control and Prevention (CDC).  As conditions like the number of COVID-19 cases and vaccination rates change, that guidance may change from time to time.  Our staff thoroughly cleans and sanitizes patient care areas and surfaces per VUMC guidelines.

    Currently, we require all patients and visitors ages 2 and up to wear a mask regardless of vaccination status per CDC guidance.  While rare, if there is a health condition that prevents you from wearing a mask, please contact your physician for appropriate documentation to present during your visit.

    For additional questions or concerns related to VUMC’s COVID-19 protocol please visit our website at https://www.vumc.org/coronavirus/information-vumc-employees-and-patients

  • To maintain the health and safety of our patients and staff we currently only allow patients one additional family member or caregiver to accompany them during their visit.  For the most up to date information, please visit the VUMC COVID-19 information website at https://www.vumc.org/coronavirus/information-vumc-employees-and-patients

  • As you prepare for your visit at the Vanderbilt Nutrition Clinic, please make sure to bring your insurance card, any food records for your Registered Dietitian to review, and information on current medications and/or supplements.  Please also take the time to fill out the pre-visit information through My Health at Vanderbilt (MHAV).  To complete this information or create your account, please visit https://myhealthatvanderbilt.com/Authentication/Login

  • We ask that you check with your insurance company before your visit to ensure they cover for our services.  We bill for " Medical Nutrition Therapy", billing code 97802.  The Nutrition Clinic also bills under the hospital as the provider (Vanderbilt Hospital Outpatient Charge).  If your insurance does not cover for our services, please give the clinic a call at 615-936-3952.