Work/Life Connections FAQ

Work/Life Connections-EAP consists of three programs: The Employee Assistance Program, the Nurse Wellness Program and the Faculty and Physician Wellness Program.

Full or part-time Vanderbilt staff, nurses, physicians, faculty and their spouses are eligible for these programs.

1211 21st Avenue South, Suite 010, in the basement of the Medical Arts Building.

Call 615-936-1327.

8am to 5pm Monday thru Friday.

In the event of an emergency or a crisis event after hours, a Counselor on Call is available by calling WLC-EAP at 615-936-1327 and giving the appropriate information to the answering service.

All services through Work/Life Connections-EAP are an employee benefit provided at no additional cost to the employee.

Counseling/coaching services are meant to be short-term and solution-focused. The number of sessions depends upon the time needed to assess and address the presenting problem. Most people see improvement within four sessions or less. If ongoing, longer-term therapy is needed, the EAP counselor will provide community referrals based upon specific needs and insurance coverage.

People talk about a great variety of issues. Common concerns are depression, workplace concerns, relationships, finances and stress.

You will complete some paperwork and then meet with your counselor. Information will be gathered about your concerns and you and your counselor will develop a plan to address them.

Work/Life Connections-EAP is a confidential service. No information will be released without your written consent except in cases required by law, such as imminent danger to self or others.

Call Work/Life Connections-EAP at 615-936-1327 and make an appointment to speak with a counselor. The counselor can give you information about potential resources including the Hardship Fund. Learn more about the Hardship Fund.