The Center for Patient and Professional Advocacy (CPPA) at Vanderbilt University Medical Center (VUMC), provides education and research, via programs that support the pursuit of professionalism and high reliability for medical centers and health systems worldwide.
Our programs — PARS® (Patient Advocacy Reporting System) and CORSsm (Co-worker Observation Reporting System) — use local and national data and benchmarks to identify and address medical professionals who model behavior inconsistent with their health system's core values and professional expectations. CPPA research has shown that these same professionals are associated with excessive malpractice risk and avoidable medical complications. CPPA has partnered with more than 200 health systems and provides tools and processes for nearly 190,000 healthcare professionals through our programs. We conduct nearly 300 training events throughout the world each year. CPPA is dedicated to supporting our clients' core values and professional expectations as the foundation for safe, quality healthcare, and high reliability.