Making Medicine Kinder, Safer & More Reliable
Vanderbilt University Medical Center (VUMC), Center for Patient and Professional Advocacy (CPPA) provides education, research, data, tools, and effective processes for promoting professional accountability for our clients throughout the United States and abroad. Our proprietary systems — PARS® (Patient Advocacy Reporting System) and CORSsm (Co-worker Observation Reporting System) — use local and national data and benchmarks to identify and address physicians, advanced practice nurses, and physician assistants who model disrespect towards patients and/or co-workers. CPPA research has shown that these same professionals are associated with excessive malpractice risk and avoidable medical complications. CPPA has partnered with more than 180 health systems and provides tools and processes for nearly 86,000 healthcare professionals through our programs. We conduct nearly 300 training events throughout the world each year. CPPA is dedicated to supporting our clients' core values and professional expectations as the foundation for safe, quality healthcare, and high reliability.