This program is now a part of VUMC IT. They have assumed administration of the Managed Print mailbox, email@example.com.
Visit the MP program page here: https://www.vumc.org/it/managed-print
Fleet Management will continue to manage the SmartPrinting program until the last of the old machines is replaced. The firstname.lastname@example.org mailbox has been revived for communication on those units.
The SP program page is now at: https://copypost.app.vumc.org/smartprint.htm