Upcoming courses

The Promoting Professionalism Course

2019 Fall Professionalism Course

What does an organization do when individual or group behaviors undermine the best attempts to create a safe, respectful, and reliable environment?  You need a plan and the right people, processes and systems.  The Vanderbilt Center for Patient and Professional Advocacy has conducted more than 20 years of research to help medical centers and physician groups make healthcare kinder, safer and more reliable. Our internationally recognized faculty have years of experience in healthcare leadership and professional accountability. CPPA’s leadership training, “Promoting Professionalism” will provide practical tactics for attendees who wish to implement these tools in their own organizations. More information.


Day One — Sign In/Registration 2:30 - 3 pm  |  Course — 3 - 7pm 

                (Short reception break around 5:15)

Day Two — Sign In/Breakfast — 7 am  |  Course — 8 am - 2 pm

                (One morning break and lunch served)

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Upcoming Courses


We would be happy to discuss with you how we can meet the program needs of your organization. We can tailor an existing program for your organization by, for example, emphasizing specific points and using local examples and cases. Additionally, we would be happy to explore creating new programs directed to your audience that are within our scope of expertise. Please let us know what you need or are envisioning for your organization, and we will contact you.

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The How and When of Communicating about Unexpected Adverse Outcomes and Errors

The art and science of disclosure is presented using pre-training reading,[1] interactive case-based discussion and integrated practice experiences. This course is regularly included in the Vanderbilt Medical School and Residency curricula and the program has been disseminated to 100% of Vanderbilt Medical Center physicians. Part II is a "train-the-trainer" segment for the purpose of disseminating disclosure training across the organization. 

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Addressing Behaviors that Undermine a Culture of Safety

Custom Course

Course content is similar to our public course content; however, cases and practice exercises are customized for your organization.  Organizations often choose this course after several key leaders have attended a public course and made the commitment to address behaviors that undermine a culture of safety. 

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Center for Patient and Professional Advocacy
Vanderbilt University Medical Center

2135 Blakemore Avenue  |  Nashville, TN 37212-3505  |  Phone: 615-343-4500 (CPPA office)  |  Fax: 615-343-8580

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