In 2004 we embarked on a journey to establish a new culture of service - to our patients, to our colleagues and to each other.
We call that process "elevate"...
Elevate builds a common culture based upon service excellence and credo behavior across VUMC
Establish a culture of excellence based on service to our patients, our colleagues and to each other. Strengthen VUMC leadership practices to recruit, retain and develop an engaged and committed workforce; the foundation for service excellence.
Orientation for new medical center employees; new leader orientation; quarterly leadership assemblies; between the quarters sessions; physician coaching; unit/departmental coaching; academic leadership program support; junior faculty program support; observational experiences for high school and college students; staff support for medical center-wide elevate activities.