Welcome

Tecsys manages medical supply inventory and costs with supply-level tracking and clinical supply documentation throughout the health system.

Please navigate this site using the tabs above to learn more about Tecsys POU. Training information and links to communications will also be shared on this website.  For MyWorkday project information, go to https://vumc.org/myworkday/

 

Tecsys Upgrade to Mainline Elite: November 1st

 

Our upcoming November release will mark the first version upgrade of Tecsys since our implementation in 2023, introducing the latest features, fixes, quality improvements, user experience enhancements, and performance and monitoring upgrades.

Looking ahead, we will have ongoing quarterly releases. You can expect two major releases and two minor releases each year. Keep reading to learn about the forthcoming upgrade activities, as well as other important information you need to know about Tecsys

Downtime Awareness

15 to 18-hour downtime begins at 11:59pm on Friday, Oct. 31st 

  • Before downtime begins:

    • In-progress OR cases must be validated so data crosses into EPIC and updates Tecsys

    • Case picking must be completed and in ready status

    • Supply counts must be submitted

  • Standard downtime processes will be in place for downtime

  • Downtime spanning 2 shifts will require follow up with users and validation

  • After upgrade and new version comes on-line, all users will no longer have access to old version – updates to be done in Mainline

    • Desktop users will have a new link

    • CDUI users will not see a difference in accessing EPIC Tecsys tab

  • Back documenting any transitions during downtime

    • CDUI documentation

    • Supply transactions from service centers and perpetual locations (borrowed product from OR, etc.)

Go Live Support (10/31-11/7)

  • Primary support will be Super Users at the elbow in all areas ​

    • Broaden reach and ID per shift who can be a resource for others​

    • VUMC IT and contracted support with Tecsys and RiseNow will be available onsite for teams at all hospitals and rounding​

    • NTT, Desktop Engineering, and Mobile Device teams -converting hardware and handhelds to new Tecsys Mainline​

  • Command center stood up from 10/31-11/7 (or longer as needed)​

    • Sharing communications, escalations, pushing out updates as issues are encountered and resolved​

    • Open Teams channel​

  • Escalation Path for support after Go-live​

    • Refer to QRGs and training > Super Users ATE > Pegasus Ticket/Helpdesk > Command Center ​