James W. Pichert, PhD

James W. Pichert, PhD, (he) - Co-Founder, Vanderbilt Center for Patient and Professional Advocacy; Professor Emeritus, Medical Education and Administration

Dr. Pichert is an educational psychologist with longstanding research experience on promoting health professionals' patient-related interactions. His work over the past 15 years has focused on identifying metrics and methods that address preventable malpractice claims risk and transforming those metrics and methods into both local risk management initiatives and nationally-benchmarked profiles. Along with Dr. Hickson and others, Dr. Pichert developed the PARS program for training peer messenger physicians to use profiled patient complaint data during interventions on high-risk colleagues.