Frequently Asked Questions

Q. How are hospital charges determined?
A. Vanderbilt Health determines charges based on costs of providing the services but may also incorporate other factors such as market data and payer negotiated rates.

Q. How often will the displayed charges be updated?
A. At minimum annually or as required by CMS regulation.

Q. Can hospital charges help me understand my out-of-pocket costs?
A. Charge information alone may not help you understand your out-of-pocket costs. Health plans are the best source of information on what a covered individual’s out-of-pocket costs may be for a given service. In addition, we offer an estimation tool.

Q. Can hospital staff help me understand my out-of-pocket costs?
A. Yes. Our team in Patient Financial Services can help patients obtain answers to these questions by working with physicians and insurers.

Q. Are physician charges available for viewing on this website?
A. Yes. They are included in the files provided on the VUMC Price Transparency home page.

Q. What if I cannot locate the service I need on this website?
A. Please give us a call at (800) 925-0120. We will be happy to try to provide you with a price estimate.

Additional information regarding this federal mandate: https://www.cms.gov/priorities/key-initiatives/hospital-price-transparency