Despite the use of interpreter resources, non-Arabic healthcare providers may face cultural obstacles when interacting with Arab patients.
The goal of this workshop is to help non-Arabic healthcare providers develop confidence in communicating effectively with patients from Arab countries. An overview of the religious and socio-cultural background that may define patients’ behavior will also be presented. Through a series of interactive tasks including dialogue scripting and role-plays, participants will identify potential difficulties in cross-cultural American-Arab communication and develop strategies to avoid them. Simple Arabic phrases will be covered to teach providers basic greetings to establish patient rapport.