Course Type:  Live event, instructor-led workshop

Course Description:

Despite the use of interpreter resources, non-Arabic healthcare providers may face cultural obstacles when interacting with Arab patients.

The goal of this workshop is to help non-Arabic healthcare providers develop confidence in communicating effectively with patients from Arab countries.  An overview of the religious and socio-cultural background that may define patients’ behavior will also be presented. Through a series of interactive tasks including dialogue scripting and role-plays, participants will identify potential difficulties in cross-cultural American-Arab communication and develop strategies to avoid them. Simple Arabic phrases will be covered to teach providers basic greetings to establish patient rapport.

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Questions? Contact:

nursingeducation@vumc.org