VUMC IT provides custom reporting for your VUMC IT-managed workstations through Business Objects. These new reports replace the Combined Customer Reports from the Tolero tool, which was retired in August 2019. Business Objects allows you to view billing and inventory data for your department's supported workstations.
Business Objects must be used in the Internet Explorer Browser.
What reports can I get through Business Objects*?
- GHL Inventory
- Monthly Billing
*The Customer Incident Performance Report (a part of the Customer Combined Report) is no longer available.
How can I get it?
Want to begin managing your workstations through VUMC IT? Contact a Customer Relationship Manager.
Request access to the new Business Objects Computer Inventory Reports by submitting a Pegasus Ticket using the Inventory Management Request.
- See the Pegasus Knowledge Article on Customer Reports.
Assistance and Support
- Download instructions on How to Access your Business Objects Reports
- To change your reporting information submit a Pegasus Ticket or call the VUMC IT/NTT Help Desk at 615-343-HELP/3-4357.
- If you are experiencing issues with the Business Objects tool, submit a Pegasus ticket, or call the VUMC IT/NTT Help Desk at 615-343-HELP/3-4357.
If you don't already know your three-digit department number, identify the yellow computer label on your workstation.
Your department number will be the three letters represented by ‘DPT’ in the image below.
Sticker for an Administrative Workstation (AWS)