Information for Patients

VUMC's promise to patients and families includes communicating clearly, personalizing your care with a focus on your values and needs, and serving you with kindness and respect. 

We provide patients and families with the following resources in an effort to keep that promise. 

Interpreter Services - for patients who are deaf and hard of hearing, visually impaired or speak limited English

Guest Services - for patients who need wheelchair assistance during a visit or assistance finding lodging for visitors and family

Patient Relations - for patients and visitors with questions or concerns about their care, patient rights, or VUMC policies

Vanderbilt Program for LGBTI Health - for patients and families who want to connect with specially trained LGBTI providers and ensure outstanding medical care in an atmosphere of compassion and respect

Information for Patients