Current Visitor Policies

At All Locations

  • Many of our patients have serious health conditions that make infectious diseases like COVID and the flu more dangerous for them. That's why we require masks in our hospitals and clinics. 
     
  • Likewise, please don't visit a patient or accompany them to an appointment or procedure if you have a fever or other symptoms of illness. 
     
  • Please wash your hands or use hand sanitizer often while in our hospitals or clinics, and when you enter or leave a patient's room.

Visitor policies may change from time to time and may differ among our seven hospitals and hundreds of clinic locations. Please discuss visiting hours and other details with hospital staff.

Below, you'll see specific information by location.

    • 2 visitors may be in a patient's room, including the Intensive Care Units, from 9 a.m. to 9 p.m. Except in the Emergency and Trauma department, 1 of the 2 visitors may be age 12 to 17 if accompanied by an adult (age 18 or older). 
       
    • 1 adult visitor (age 18 or older) may be in the patient's room after 9 p.m. and overnight.
       
    • Up to 4 adults may visit if the care team has determined the patient is nearing the end of their life.
       
    • Visitors may swap off with each other. To prevent overcrowding in waiting areas, "visitor exchange" must occur outside the hospital.
       
    • 1 adult visitor (age 18 or older) may be in a COVID-19 patient room between the hours of 9 a.m. to 9 p.m. Visitors must wear a mask at all times, and visitation may be ended if masks are not worn.
    • While a patient is in the Emergency Department (ED) waiting room or being evaluated by a triage nurse, 1 visitor is allowed. This visitor may not swap out with another.
       
    • 2 visitors per patient may wait in the main Vanderbilt University Hospital waiting room. Staff at the ED entrance will provide directions.
       
    • A patient assigned to a private room in the ED may have 2 visitors. A patient in a hallway treatment area may have 1 visitor. These visitors may swap out; 1 visitor should exit before the other enters the ED.
       
    • No visitors are allowed in the treatment rooms with more than 1 patient, but 1 visitor per patient may wait in the ED waiting room.
       
    • If a patient has or is suspected of having COVID, only 1 visitor is allowed after they've been put into a private room. This visitor can't swap out with someone else. They must wear a mask at all times and must leave if they don't.
       
    • Visitors under age 16 are not allowed in the ED (differs from hospital inpatient policy).
       
    • Medical and security team members may limit or revoke visitation when needed to optimize care and/or safety of everyone in the ED. 
  • In the Hospital

    • When your child is admitted, you will select 2 parent-approved visitors (PAVs) who may stay with your child 24/7. These individuals will wear a wristband to identify them.
       
    • In addition to the 2 PAVs, up to 4 people age 12 and older may be in the patient's room during visiting hours. This may be different people each day.
       
    • PAVs and other visitors must always wear a mask and visitation may be ended if masks are not worn.
       
    • PAVs must wash their hands or use hand sanitizer when they enter or leave the patient room.
       
    • PAVs and visitors must maintain physical distancing (6 feet apart).
       
    • PAVs who stay overnight should arrive before 8 p.m. and will be re-screened by nursing staff the following morning. 

    Monroe Carell Emergency Department

    When your child is admitted to the emergency department, 2 people age 12 and older may stay with your child. These individuals will wear stickers to identify them. 

    Guidelines for Visitors/Caregivers for COVID-Positive Patients

    • When your child is admitted, you (parent or guardian) will designate 2 parent-approved visitors (PAVs) who may visit the patient. Only those 2 people may visit unless circumstances meet criteria for an approved exception. These PAVs are given a wristband with "PG" in it to identify them. 
       
    • PAVs for COVID-positive patients must remain in the patient's room.
       
    • PAVs must always wear a mask when staff and providers are in the room. Failure to do so will result in ending visitation privileges. 
       
    • PAVs must maintain distancing (6 feet, to the best of their ability), even in the patient room. 
       
    • PAVs must wash their hands or use hand sanitizer regularly. 
    • The parent/guardian with each COVID-positive patient receives 3 free meals each day. Call 615-936-4780 to receive meals. 

    Visitation in the Neonatal Intensive Care Unit

    • In the case of twins, 4 people may be with each patient in the NICU. 

    Day of Surgery

    • 2 parents/caregivers are welcome to be with your child in the holding room before and in the recovery room after surgery. These caregivers must:
       
      • Be free of any symptoms of COVID or flu
         
      • Wear masks at all times (and staff may end visitation if they are not wearing a mask).
         
      • Maintain social distancing (6 feet apart).
         
      • Wash their hands or use hand sanitizer when entering or leaving the room.
         
    • If your child is admitted to the hospital, see details above.

    Pediatric outpatient clinics and doctor's offices

    • 2 visitors can be with the child in these settings. 
  • All visitors must sign in at the receptionist desk in the lobby.  

    • 2 visitors age 12 and older may see the patient at a time on the inpatient units.
    • 1 visitor age 12 and older may be with the patient in Psychiatric Assessment Services

    All personal items, including cell phones, should be either left in the car or locked in the visitor lockers in the lobby.

    Anything you plan to give to your loved one must first be checked by staff.

    You may bring certain items including pillows, blankets, and 3 changes of clothing.

    You may NOT bring any of the following items:

    • Tobacco products, lighters or matches
    • Alcohol or drugs
    • Medicines (over the counter as well as prescription)
    • Cell phones, computers, tablets, iPods, or other electronics
    • Any items with glass (except eyeglasses)
    • Anything that could be used as a weapon

    Visiting hours:

    • Adult patients: Monday through Friday, 6:30 p.m. to 8:00 p.m.; Saturday and Sunday from 2 p.m. to 4 p.m.
    • Children and adolescents: 12:30 p.m. to 1:30 p.m. and 6:30 p.m. to 7:30 p.m., 7 days a week.

    Accommodations may be made with the treatment team as needed and appropriate.

    • 2 visitors may be in a patient’s room, including the Intensive Care Units. All visitors should enter through the North Tower Entrance, 7 a.m. to 9 p.m. or the Main Entrance, 9 a.m. to 3 p.m. (Monday-Friday, excluding holidays). 
    • 1 adult visitor (age 18 or older) may be in the patient’s room after 9 p.m. and overnight, except in the ICU. This visitor must wear a mask whenever healthcare workers are in the patient room.
    • Patients with COVID may have 1 visitor from 7 a.m.to 9 p.m.
    • Women’s Services visitors may enter through the Women’s Pavilion Entrance, 5 a.m. to 9 p.m.
    • In a semi-private room, visitation may be limited to 1 visitor and 30-minute increments. No more than 2 visitors may be in a patient room at one time. Overnight visitors are not permitted for patients in semi-private rooms.
    • Visitors may switch with each other. To prevent overcrowding in waiting areas, one visitor should leave before the other enters.
    • Patients in the ED may have 1 adult with them. This person may now swap out with another.
    • Patients in clinics and those having surgery or other procedures may have 1 visitor.
  • All visitors must remain with the patient at all times and follow guidance of a staff member or doctor.

    Surgery

    • 1 visitor can be with the patient

    Inpatient services (medical/surgical floors and ICU)

    • 1 visitor may be in a patient's room
    • Patients who are COVID positive or awaiting COVID test results may have 1 visitor outside of the room from 1 p.m.-3 p.m.

    Emergency services

    • 1 visitor per patient age 18 and older
    • 2 parents/guardians with patients age 17 and younger
    • No visitors with adult patients who are COVID positive or awaiting COVID test results.

    Outpatient services and clinics

    • 1 visitor per patient of all ages.
    • 2 visitors allowed in a patient's room, including in the Critical Care Unit, from 9 a.m. to 9 p.m.  
       
    • 1 visitor permitted in the patient's room overnight, after 9 p.m.
       
    • Up to 4 visitors allowed in the patient's room at end of life.
       
    • Only 1 visitor per patient allowed in the Emergency Department or outpatient clinics.
       
    • Birthing mothers may have 1 support person, who can remain overnight, and 1 visitor.
       
    • No visitors are allowed with patients who have COVID-19.
  • Patients may have 1 visitor with no age restrictions.

    Because of the spread of infectious illness, including COVID, flu and RSV, we limit visitors in our clinics and outpatient centers to allow people to stay at a safe distance.