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Inpatient/Outpatient Access for Case Managers

Vanderbilt University Medical Center Visitation Procedure

  Case Manager Registration Process

 Vanderbilt Medical Center Administration has asked Corporate Health Services  to make certain that all case managers who come to patient appointments or visit an inpatient in our hospital be easily identifiable and have photo identification visible on them at all times in order to ensure that all HIPAA regulations are met and to ensure the safety of all who visit our facilities.

In order to accomplish this in the most streamlined manner,  Corporate Health Services will provide case managers with the required facility name badge.  To begin the process complete   REGISTRATION and Confidentiality Forms  and fax both forms to Corporate Health at (615) 322-8106.  Then contact Tammie Mathis at 615-936-2098 or of Corporate Health Services to schedule a convenient time to have a photo identification badge made.  The photo ID badges will display the case manager's name, company name, and photo. Corporate Health will also provide a tutorial on how to register with us on the day of or the day before an on-site visit. This entire process should take no longer than 10-15 minutes of time.  Registration information will need to be updated and badges renewed every two (2) years.


Case Managers will be required to wear their photo identification any time they are on the VUMC campus or in any of the onsite or offsite VUMC Clinics.  Please contact us at any of the following: Phone: 615-936-6074, Email: OR Fax: 615-936-6077 on the day prior to the visit or the same day. Please Provide: Patients' name, DOB, Date of Appointment and Physician the patient is seeing.

See Onsite Case Manager Visitation Process


Please provide feedback or call Tammie Mathis at if you have any questions about this process.


Find a copy of the C-31 form that has been provided by the Tennessee Department of Labor here: C-31 Form