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Tools and Resources

Periodically the Office for Diversity & Inclusion will develop toolkits and resources that leaders and teams can use to help raise awareness and make diversity intentional in their work environments.

Suggestions for how to use the tools can be found with the downloadable materials below.

The Pause-Question-Consider-Act (PQCA) Cycle

This tool can be used to increase focus on diversity and inclusion when forming new committees, planning projects, or developing new processes. It provides a framework for making diversity & inclusion intentional in our daily business operations.

Quality Interactions Resource Center

This quick-access reference site provides essential information to help you improve patient communications and manage daily cross-cultural challenges. Click on the header above for information on how VUMC employees can access and utilize the site.